Women’s History Month: Featuring the Ladies of LendingPoint
March is Women’s History Month, an annual declaration that highlights the contributions of women in history and contemporary society. We’ve decided to highlight some of our women leaders who help make LendingPoint shine. Here’s a list of some of our fintech LendingPoint Ladies:
Amanda Flashner SVP, Customer Experience:
Amanda Flashner, is an innovative and driven advocate for LendingPoint’s customers. As someone who leads the customer experience practice, she ensures all of our customers’ journeys are enjoyable, educational and efficient. We’re proud to have such a compassionate spirit lead our customers to success.
Christy Mahon SVP, Human Resources:
As SVP of human resources, Christy thrives in making our company’s culture one for the books. She creates ways for employees to be more involved through internal company initiatives and vigorous non-profit efforts. She works hard every day to enhance our employees’ experience. We are proud to highlight Christy Mahon as one of the most charismatic and positive female members of our team.
Shylee McBride SVP, Governance:
Shylee’s dedication to the LendingPoint team never ceases. She is responsible for the creation and enforcement of all company policies and procedures all while overseeing quality operations and corporate training to maintain service levels, standardized processes and operational efficiencies.
Nydia Johnson, Quality Manager:
As quality manager of LendingPoint, Nydia oversees all complaints, audits, risk testing assessments, bank partner reports and much more. She not only ensures that we are abiding by the thresholds of compliance, but also that we are following established internal procedures. We are proud to have such a thorough leader in our organization making sure that we are taking care of all things quality and compliance.
Karen Louis, Associate General Counsel:
LendingPoint’s Associate General Counsel, Karen Louis, is a force to be reckoned with. She has conquered the realm of regulatory compliance where she manages LendingPoint’s operational and regulatory controlled environment. We are proud to have such a fun and diligent woman on our team!
Robin Hooker, Manager of LendingPoint’s Refinance Program
Robin is LendingPoint’s Refinance Supervisor. She manages day to day operations and oversees our customer retention program. Her optimistic attitude and drive makes her one of our proud LendingPoint ladies.
Aileen Wyer, VP of eCRM and Marketing Manager, Andrea Williams:
Aileen and Andrea are our marketing mavens making it happen. Aileen is responsible for marketing technology, SMS and emailing efforts and Andrea is our queen of marketing project management, tradeshow design and execution, overseer of marketing compliance as well as support for LendingPoint branding materials. Between these two, LendingPoint’s marketing team is in very good hands!
Jessica Campos and Denise Hurley, Collections Supervisors:
LendingPoint’s Collections Supervisor, Jessica Campos (on the left), has been with LendingPoint for 3 and a half years. She is dedicated to making sure that our inventory is managed, and our collections are down. Together, Jessica and Denise Hurley, another talented LendingPoint Collections Supervisor, comanage all stages of consumer delinquency. Jessica’s focus is on the early stages of delinquency and Denise focuses on the later stages. These dynamite ladies are passionate about assisting customers get their accounts back to current through one of LendingPoint’s various programs. We’re proud to have these two ladies heading our collections department!
Customer Service Manager, Carnissa Kilgore and Customer service supervisors, Rebeca Castro, and Tabitha Blackstock:
Carnissa Kilgore and, Rebeca Castro and Tabitha Blackstock make up the power house trio that leads our customer service team. Their top priority is to ensure that each and every customer that we touch is taken care of every step of the way. Whether it’s answering a question about a customer’s account or helping our customers get to the next step in our loan process, these ladies deserve to be recognized for their can-do attitudes and proficiency.
Christina Watts, ASA Supervisor:
As LendingPoint’s ASA Supervisor, Chris makes sure that all applicants are handled quickly for the best customer experience. Her enthusiasm and passion for her people helps drive her team to be positive and efficient. We are proud to have such an inspirational woman leading our ASA team to success and beyond.